Frequently Asked Questions

The Joplin Clinic offers a range of therapeutic services, including trauma-informed therapies, psychodynamic approaches, cognitive-behavioral therapy, and more. To receive a Medicare rebate, clients must be referred by a treating doctor, and NDIS and private health fund rebates are also available. Bookings can be made via email, phone, or Halaxy. Assessments are also available for ADHD Assessment and Diagnosis, Memory Issues, Intellectual Disabilities, and Academic Achievement.

To be eligible to receive psychological services under Medicare, you must be referred by your treating doctor (i.e., a typically a GP, Psychiatrist, or Paediatrician). Speak to your treating doctor about your eligibility to claim Medicare benefits.

With a valid referral/Mental Health Care Plan you can receive rebate for up to 10 sessions within a calendar year. A doctor can only refer for up to 6 sessions at a time. After you have used 6/10 of the sessions, you will need to return to your referring practitioner to receive a review referral for the final 4.

Joplin Clinic is a registered provider of therapeutic services. Sessions funded by NDIS are charged at the standard psychology rate of $214.41 per hour.

A comprehensive extras policy for health insurance can include benefits for psychology. This coverage can allow you to claim a rebate for psychology sessions that provide support with issues such as relationship difficulties, anxiety and phobias, stress and pain management and eating disorders. You cannot receive Medicare and Health Fund rebates for the same invoice, you can only use one or the other.

You do not need a referral to see a psychologist. However, you will not receive Medicare rebate unless you have a valid referral.
There are several ways to make a booking. Firstly, you can contact our administration team by email or phone. Or alternatively, you can make a booking via our Halaxy booking link. If you are a new client, please contact our administration team first.
For more information on appointment availability and waitlists for new clients please contact our administration team by phone or email.
We have a team of highly experienced mental health practitioners, all of which engage in gold-standard and evidence-based practice. Therapeutic modalities offered at the Joplin clinic are as follows: Trauma informed therapies, Psychodynamic approaches, Schema Therapy, Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), Dialectical Behavioural Therapy (DBT), Solution-Focused Brief Therapy, Motivational Interviewing and Psychological Rehabilitations. Please note that therapeutic modalities offered will differ across practitioners.
Regular psychological consultations are 50-minutes in length, allowing 10 minutes of time for the psychologist to finish writing notes, use the bathroom, and get a drink of water.
Please note that due to the time involved in conducting assessments, analysing results, and report writing, there is often a 2–3-month waitlist for an appointment. Thereafter, allow an additional 6-8 weeks for a comprehensive report. Please contact our administration team for more information.
Most psychometric testing must be completed face-to-face. Therefore, we do not offer assessments via Telehealth.

The main difference between a Clinical Psychologist and a Registered Psychologist is their route of training. Both Clinical and Registered psychologists will have completed a bachelor’s degree with a major in psychology as well as an honours thesis. Typically, a Clinical Psychologist will have also completed a Master or Doctorate in Clinical Psychology alongside 2 years of supervised clinical training. Whereas a Registered Psychologist will have completed the 4+2 route (4 years of undergraduate study and 2 years of supervised clinical training) or the 5+1 route (4 years of undergraduate study, 1 year of postgraduate study and 1 year of supervised clinical training).

A Psychiatrist is a medical doctor, who specialises in mental health. Psychiatrists can prescribe medication, whereas psychologists do not.

No, we do not have any practitioners who prescribe medication at the Joplin Clinic.

Clinic Newsletter

tel: 02 8319 1970 | fax: 0283157061

2/200 Riley Street, Surry Hills, 2010, NSW Australia

© Joplin Clinic Pty. Ltd. 2023. All Rights Reserved

ABN: 37 649 264 817 | ACN: 649 264 817